COM-DEX HEARING AID ACCESSORY - SUPPORT

Get the best out of the COM-DEX solution

COM-DEX COMPATIBILITY

You can use Apple and Android devices from a wide range of manufacturers with your new COM-DEX hearing aid accessory.

DID YOU KNOW?
You can use the COM-DEX app to control your COM-DEX Remote Mic - but you can also use the COM-DEX Remote
Mic without the app.  

COM-DEX CONNECTIVITY

COM-DEX doesn’t just stream calls, but music and more from any Bluetooth device like:
  • Mobile phones
  • Tablets
  • Apple Watch™
Effortlessly and instantly.

On top of that, if you download the COM-DEX app, you can easily control the hearing aid volume, sound directions and program settings from your smartphone.

It couldn't be easier.

CONNECTING TWO PHONES WITH COM-DEX

With firmware 1.2.0 from 2016 you are able to connect the COM-DEX to two phones simultaneously.

You can have two calls active at the same time - one call on each phone. However, you can only stream one of them at a time to your hearing aids.

When you have two phones connected simultaneously, remember to only start and use the COM-DEX app on one of the phones.

DID YOU KNOW?
The range between your smartphone and the COM-DEX is about 10 metres (32 ft.)

COM-DEX SOLUTION TUTORIALS

Getting started with COM-DEX
Explore how to control Widex hearing aids with the COM-DEX app
Getting started with COM-DEX Remote Mic
See how to pair a COM-DEX with mobile phone(s) using Bluetooth

FAQ FOR COM-DEX USERS 

Find an answer to your question about COM-DEX, COM-DEX Remote Mic, updates, connectivity, app and setup in the FAQ section.

Need more assistance? 

    DOWNLOAD THE FREE COM-DEX APP

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    WIDEX NEW ZEALAND

    8 Heather Street

    Parnell, Auckland 1052


    Phone: (+64) 09 360 3412

    Fax: (+64) 09 360 3426